Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Times

Estimated delivery times vary depending on the destination.

United States: 5–12 business days
Europe: 4–10 business days
Canada & Australia: 6–14 business days
Rest of the World: 7–20 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping times may be affected by:

  • Customs processing

  • Carrier delays

  • Weather conditions

  • High shipping volumes during holidays

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to update after shipment.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We recommend contacting your local customs office for more information regarding potential charges.

Incorrect Shipping Information

Please ensure that all shipping information provided during checkout is accurate and complete.

We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at [your email].

Lost or Delayed Shipments

If your package has not arrived within the estimated delivery time, please contact us so we can assist you in locating your order.

In some cases, shipping delays may occur due to carrier or customs processing, which are outside of our control.

We will work with the shipping carrier to help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number

  • Photos of the damaged item and packaging

We will review the issue and arrange a replacement or refund if applicable.

Order Cancellations

Orders may be canceled before they are shipped.

Once an order has been shipped, it cannot be canceled and must follow our Return & Refund Policy.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: uhomebuy@gmail.com